SERVICE FOR PROFESSIONAL RESEARCHERS

PAY ONLY FOR SIGNIFICANT ANSWERS

0.14 RUB for each answered question (0.07 RUB if interview contains not more than 5 answered questions), but no more than 7.50 RUB for the entire interview for one respondent, even if it has 800 answered questions. If the question was answered automatically, without being shown to the respondent (for example, using scripts or actions that implement the questionnaire logic), then such an answer will cost only 0.01 RUB.

You are only charged for each non-empty answered question (the type of question is not important in this case). If a question was not shown to a respondent or was answered automatically, then it will not be subject to payment. Informational questions (which do not imply an answer, but are only read out to the respondent) - free.

The ability to record sound during an interview, save coordinates/addresses, and the ability to attach files (images/documents) to an answer - free.

Further processing of the data collected in the system, including exporting of SPSS/Excel arrays - also free.

Example project cost calculation:

500 full interviews must be collected, consisting of 20 questions with significant answers, each of which must be asked (shown to a respondent). At the same time, another 5,000 short interviews have been collected (with 3 answered questions each), which include refusals or cases when a respondent did not pass the screening questions. Total: (500 * 20 * 0.14) + (5000 * 3 * 0.07) = 2450 RUB.

Note: all prices are indicated without VAT (based on the Tax Code of the Russian Federation).

PAYMENT ONLY FOR WORK DAYS

Each active connection of one operator to the auto dialer system costs 70 RUB per day, for that price you also get a full-fledged telephone exchange with a dedicated IP-address, recording of all conversations with unlimited data storage (records are stored for 1 year), as well as full technical support of the entire system by our specialists.

Our service provides an opportunity to reduce the cost from 70 RUB per day to 13 RUB. The only requirement is that you have to pay for a permanent connection for the required number of workplaces. One permanent connection costs 18,000 RUB. The terms of use are not limited, i.e. having paid once for some permanent connections - you will always pay 13 RUB per day for each.

The provided solution allows you to make calls both through the DEX auto dialer system and directly in manual mode. An active manual outgoing call also takes one paid connection, but only for the duration of the dial up and conversation.

You can choose any VoIP telephony provider for making calls. Better even two, so that you have a spare one in case of technical problems. We do not add any commissions to the cost of calls - all telephone traffic is paid directly to the provider.

Note: all prices are indicated without VAT (based on the Tax Code of the Russian Federation).

QUESTIONNAIRE PROGRAMMING SERVICES

Our goal is to teach our clients how to program questionnaires using the efforts of their own employees. We provide consultations on any issues related to both the programming of questionnaires and working with the service in general, absolutely for free. You can send questions to support@survey-studio.com.

However, if you do not have the opportunity to program questionnaires on your own, we are ready to take over the development of your questionnaires. Send your questionnaire to support@survey-studio.com, and our specialists will estimate the development time and cost.

The approximate time for developing a questionnaire is from 1 to 3 working days, depending on the complexity, as well as on the workload of our specialists. It usually takes up to 2 hours of work to develop a simple questionnaire. If the questionnaire is more or less complicated, then up to 4 hours. In rare cases, more. The cost of an hour of work of a programmer is 2400 RUB. Thus, in most cases, you can expect your costs for the programming of a questionnaire to be from 2400 to 9600 RUB.

Note: all prices are indicated without VAT (based on the Tax Code of the Russian Federation).

SUPPORT OF YOUR TELEPHONY SYSTEM BY OUR SPECIALISTS

In most cases, we suggest using telephony and dial-up automation systems located on our equipment, with full technical support from our specialists. However, if it is more convenient for you to work on your own servers, and you do not have specialists with the necessary qualifications, you can use our services.

You can contact us any time you have questions. The cost of an hour of work of our specialist to troubleshoot your equipment is 2400 RUB. Before starting work, we will estimate the time it will take to solve the problem, and we will coordinate the calculated cost with you.

We provide support for telephony systems based on IP PBX Asterisk, running on Linux operating systems. For our specialists to connect, it is necessary to provide remote access via SSH with system administrator rights.

Note: all prices are indicated without VAT (based on the Tax Code of the Russian Federation).